SHOPPING & ORDER INFORMATION

Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.

sensitivetouchshop.comThe Sensitive Touch Mobile Design is available on any iPhone or Android device. sensitivetouchshop.com online ordering is available on any device with internet service and access to one of our supported browsers: Google Chrome Apple Safari Mozilla Firefox Microsoft Edge Microsoft Internet Explorer Others

Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the lower-right corner of the screen and click on the “Checkout” button. You will then be transferred to our secure server and asked to either create a new account or place an order without an account.

To view the contents of your cart, click on the “View cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the link.

You may check the status of your order at any time by viewing the Order History section of My Account. You will also receive email updates about your order status at the address you provided during checkout. If you do not have an account you may click here to enter in your order number and zip code to check for tracking updates. If you need further assistance tracking your order please contact a Customer Service Associate by chatting .It may take up to 1 hour for processing information to appear in your Order History after you select "Place Order". Shipment tracking information is provided in your Order History when your package is checked into the carrier's system and may not be available for up to 48 hours after an order has left our warehouse. Occasionally, orders are delivered via a carrier that does not offer the ability to track a package.

We process orders very quickly to ensure that you receive them as soon as possible. As a result, you are unable to change or cancel your order after it is placed. Once you receive your order in the mail, simply return any items you do not want by following our Return Instructions.

Yes! Creating a Wish List of items you would like to have is easy and fun. You may share your list with family and friends, or you can choose to keep it to yourself. 1. First you must log in or create an account . Once logged in, you can create your wish lists. You will be able to access your wish lists at any time at the bottom of the page under Customer Service, or in the left side menu in My Account. 2. Find an item you would like to add, select your size and color, and click the heart in the corner of the main image. 3. After your wish list is completed, you can share it with family and friends or just keep it to yourself for later reference.